Sara Fraley, MHA

Sara Fraley, MHA, CPHIMS has extensive work experience in customer success and project management roles. Sara currently works at Manifest MedEx as a Customer Success Senior Account Manager, where they focus on ensuring client satisfaction and managing key accounts. Prior to this, they worked at Eko as a Customer Success Manager, where they were responsible for maintaining customer relationships. Sara also has experience in the healthcare industry, having worked at Glow, Inc as a Customer Success Manager for fertility clinics and at Donor Network West as a Placement Coordinator III, where they facilitated organ placements for transplant patients. Additionally, they have experience in project management from their time at Caltest Analytical Laboratory, where they managed accounts and generated quotes for testing services. Sara began their career as a Teacher/Teaching Assistant at Lawrence Hall of Science and as a Student Researcher at Specht Lab, where they gained experience in teaching and research. Overall, Sara Fraley has a diverse background in customer success, project management, and healthcare.

Sara Fraley, MHA, CPHIMS has a Master's degree in Health/Health Care Administration/Management from Colorado State University Global, which was completed by the year 2021. Prior to that, they obtained a Bachelor of Science (B.S.) degree in Molecular Environmental Biology from the University of California, Berkeley, graduating between the years 2007 and 2011.

In addition to their educational background, Sara has obtained the Certified Professional in Healthcare Information and Management Systems (CPHIMS) certification from HIMSS in May 2023.