Urvashi Malhotra

Urvashi Malhotra has extensive experience in operations and service excellence within the healthcare sector. Currently serving as Manager - Operations at Manipal Health Enterprises Pvt. Ltd since June 2022, Urvashi previously held the position of Senior Manager - Operations at Max Healthcare, where responsibilities included managing the operations of a 150-bedded cancer care facility, overseeing chemotherapy services, and driving initiatives to enhance productivity and customer satisfaction. With a background that includes roles in service excellence and patient management at Artemis Hospitals and a decade of experience in the airline industry with Air India and Jet Airways, Urvashi possesses a robust skill set in customer relations and operational efficiency. Educational accomplishments include an MBA in Hospital & Health Care Management from Annamalai University and multiple postgraduate diplomas.