Narendra R. is a seasoned professional with over 17 years of experience across the Banking, Insurance, Healthcare, and BPO industries. Currently serving as the Head of CRM, Renewals & MIS for Group Sales at ManipalCigna Health Insurance Company, they excel in operations management, customer experience, and process optimization, among other areas. Previously, Narendra has held leadership roles at various esteemed organizations, including ICICI Bank, Axis Bank, and IBM Daksh, where they effectively managed teams and enhanced service delivery and operational efficiency. They possess a strong educational background with a Bachelor of Commerce degree from Mumbai University.
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