Cressida McLaughlin

Cressida McLaughlin is a seasoned professional with extensive experience in project coordination and business analysis, currently serving as a Project Coordinator / Business Analyst at Manitoulin Transport since February 2021. Cressida's background includes roles as a Senior Project Coordinator at CompuCom, where responsibilities encompassed managing large customer escalations and ensuring service level agreements were met, along with various positions in technical support and logistics analysis. Cressida's expertise spans bilingual helpdesk support, software requirements gathering, business processes management, and system implementation. An educational background in Accounting and Business Management, complemented by multiple IT certifications including MCDBA and MCSE, further enhances Cressida's capabilities in technology and project management.