Rosifah Khum

Rosifah Khum currently serves as Applications Program Manager at ManoMano since March 2023. Prior to this, Rosifah worked at SEIF as a Consultante Zendesk from March 2021 to April 2023, where responsibilities included optimizing customer service tools and providing internal training. At Ditto Bank, Rosifah held the position of Customer Service Technical Manager from April 2016 to January 2021, focusing on omnichannel service management and project oversight related to CRM and Zendesk systems. Earlier roles included Business Analyst Junior with a focus on mobile application project management and Local Coordinator at BANQUE TRAVELEX SA, where Rosifah coordinated internal procedures for the retail department. The career began at Travelex Retail foreign Exchange as Responsable d’équipe, managing teams at airport exchange operations.