Manor is the largest department store operator in Switzerland with 59 branches and employs 7900 people. Manor aims to become the country's preferred omnichannel store. The Manor Group is owned by the Geneva based Maus Frères SA, a Swiss family enterprise spanning over a century, four continents, four generations controlling the following landmark brands https://www.maus.ch/en/landmark-brands/ 

Retail

Manor AG

Manor AG's headquarters in Basel, Switzerland

Myriam do Pombolot

Roberto Fedele

Susana Artero

Sebastien Iandelli

Marc-Antoine Pedroletti

Silvia Auerswald

Miriam Anlauf

David Magnenat

Robin Messmer

Sarah Antonios Nseir

Rosmarie Ruffner

Laurent Sapin

Murat Kaya

Yoan Aïnas

Kesan Thiyagalingam

Patrick Bollag

Stöcklin Thomas

Lorenzo Plumettaz

The IT & Digital Services team at Manor AG ensures the seamless integration and operation of digital platforms and IT systems critical to the company’s omnichannel strategy. This team handles IT architecture, software development, IT security, e-commerce systems, POS support, customer service technology, online content production, and electronic data interchange (EDI). Their mission is to deliver robust and innovative digital solutions that enhance the shopping experience across Manor's 59 branches and digital channels.

IT & Digital Services

The Marketing team at Manor AG oversees strategic communications and campaigns to enhance brand awareness and drive sales across various channels. Their responsibilities include regional marketing initiatives, retail promotions, customer loyalty programs, and digital marketing efforts. They aim to position Manor as Switzerland's preferred omnichannel department store, while also managing corporate communications and the marketing for Manor Food and Manora Restaurant.

Marketing

The Operations and Administrative Team at Manor AG ensures the seamless functioning of various departments, from e-commerce and HR to merchandising and content production. They manage back-office tasks, streamline processes, oversee floor operations, and support visual merchandising. Their coordinated efforts foster efficiency, maintain high service standards, and contribute to the company's goal of becoming Switzerland's preferred omnichannel store.

Operations and Administrative Team

The Sales and Business Development team at Manor AG focuses on driving revenue growth and expanding market presence. Sales Managers are responsible for managing client relationships, achieving sales targets, and increasing product penetration across various branches. The Business Development Managers - Marketplace are tasked with identifying new market opportunities, forming strategic partnerships, and enhancing Manor's omnichannel capabilities to solidify its position as Switzerland's preferred department store.

Sales and Business Development

The Leadership Team at Manor AG is responsible for steering the overall strategic direction and operations of the company. This team, consisting of top executives including the Chief Digital Officer, CIO, Managing Director, CFO, Chief Human Resources Officer & Corporate Communication, and Chief Merchandising & Marketing Officer, collaborates to drive Manor's growth, enhance its omnichannel presence, and ensure operational excellence across all 59 branches. They focus on digital transformation, financial management, human resources, corporate communication, merchandising, and marketing to maintain Manor's position as Switzerland's preferred department store operator.

Leadership Team

The Data and Analytics team at Manor AG leverages advanced data science and analytics methodologies to drive insights that enhance customer relationship management, optimize business operations, and support strategic decision-making. The team is responsible for managing customer data, ensuring data excellence, and delivering IT data and analytics services that contribute to Manor's goal of becoming Switzerland’s preferred omnichannel store.

Manor AG

Org chart

Teams

IT & Digital Services

Marketing

Operations and Administrative Team

Sales and Business Development

Leadership Team

Data and Analytics

Offices

Manor AG

Org chart

Teams

IT & Digital Services

Marketing

Operations and Administrative Team

Sales and Business Development

Leadership Team

Data and Analytics

Offices

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