Jesse Brown possesses a diverse background in customer support, project management, and business analysis, with experience spanning over a decade. Starting as Broadcast Lead at Lanified! LAN Parties, Jesse focused on talent qualification and broadcasting responsibilities. Transitioning to Web.com, Jesse excelled as a Business Consultant in Inbound Sales, providing expert recommendations and conducting service audits. At Shopify, Jesse held multiple roles including Support Advisor, Business Intelligence Analyst, Speech Analyst, and Researcher, contributing significantly to support systems and enhancing merchant experiences. Currently, as a Senior Support Advocate at Mantle, Jesse delivers high-quality support and shapes future support systems.
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