Charles Chai

Charles Chai is a seasoned IT professional currently serving as a Senior IT Business Analyst (Senior Manager) at Manulife Hong Kong and Macau since October 2023. Previously, Charles held the position of Scrum Master at The Hong Kong Jockey Club from October 2022 to October 2023, and spent seven years at Manulife Hong Kong in various roles including IT Business Analyst (Manager), Senior Business Specialist, Business Specialist, and Business Analyst. Prior experience includes working as an Assistant Business Analyst at FlexSystem Limited and as an Application Developer at HKT. Charles began the career as a Summer Intern at the Water Supplies Department (Hong Kong). Charles Chai holds a Bachelor of Engineering in Systems Engineering and Engineering Management from The Chinese University of Hong Kong, obtained in 2013.