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Trina Bender

Senior Workforce Management Analyst at MAP Communications

Trina Bender is a seasoned professional with extensive experience in customer service and workforce management. Currently serving as a Senior Workforce Management Analyst at MAP Communications, Trina applies analytical skills to optimize operational efficiency. Prior to this role, Trina worked at Walmart as a Customer Service Manager since December 2018, demonstrating strong leadership in enhancing customer experiences and managing service teams.

Location

Pennsylvania, United States

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MAP Communications

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Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.


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Employees

501-1,000

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