Jovanny Aguilar

Jovanny Aguilar is a skilled professional with extensive experience in customer support, project management, and technical roles. Currently serving as Support Engineer Manager at MapHabit since February 2022, Jovanny leads the development of Zendesk workflows to enhance efficiency in customer support and nurtures strong client relationships. Prior experience includes a role as Customer Success Advocate at Square, assisting over 50 customer inquiries daily in English and Spanish, and as an Ophthalmic Technician at Omni Eye Services, where attention to detail and multitasking were essential. As Project Manager at Aguilar Brothers Construction Concrete Inc., Jovanny managed multiple projects and built strong client relationships in the Atlanta area. Jovanny holds a Bachelor of Science in Biology from Emory University, earned in 2020.