Paola DeGennaro is a seasoned professional with extensive experience in business development and customer service. Currently serving as Business Development Coordinator at Maple Reinders Constructors Ltd. since July 2010, Paola supports the National Director of Sales and manages sales and marketing plans while tracking new lead opportunities and maintaining CRM data. Previous roles include Customer Service at TD Canada Trust, where Paola focused on customer loyalty and transaction efficiency, and Customer Care Manager at Mattamy Homes, overseeing a team of agents to uphold high standards of service. Additionally, Paola has a background as a Sales/Ticketing/Reservations Representative at Lufthansa, where leadership and sales performance were key strengths, including managing a team and exceeding sales targets.
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