Zachary M.

Zachary M. currently serves as the Infrastructure Operations Duty Manager at Maples Group, a position held since June 2021, where responsibilities include line managing a team of three, conducting staff appraisals, and overseeing the efficient provision of services. Prior to this role, Zachary held positions as a Senior Infrastructure Operations Analyst and an Infrastructure Operations Analyst at Maples Group, focusing on proactive system monitoring and incident management. Zachary's earlier experience includes roles as a Service Desk Analyst and IT Operations Engineer at Arcadia Group Ltd from January 2013 to May 2021. Educational qualifications include a National Diploma in IT from Leeds City College and previous studies at Benton Park and Leeds West Academy.