Alana Alves

Key Account Manager at Maplink

Alana Alves has a diverse work experience spanning various roles and industries. Alana currently works at Maplink as a Key Account Manager, starting in November 2022. Prior to this, they were a Senior Sales Account Executive at Betterfly from May 2022 to November 2022.

Before joining Betterfly, Alana worked at Cobli, where they held several positions within the sales department. From January 2022 to May 2022, they served as a Sales Account Executive Large III, and from October 2021 to May 2022, they held the role of Sales Account Executive Large. Alana also worked as a Sales Account Executive Pleno IV - Medium Market from June 2021 to May 2022, and as a Sales Account Executive Pleno II from January 2021 to May 2022. Additionally, Alana started their tenure at Cobli as an Inside Sales Specialist in January 2020, where they stayed until May 2022.

Prior to their roles at Cobli, Alana worked as a Sales Account Executive at Uber from December 2018 to November 2019. Alana specialized in partner prospecting and used their digital and Spin Selling skills to find new potential partners. Alana conducted meetings through various platforms and ensured the success of negotiations through Salesforce.

Before joining Uber, Alana worked briefly as an Inside Sales Specialist at trampos.co from July 2018 to December 2018. Alana'sresponsibilities included lead management, lead qualification, and closing contracts through effective communication.

Alana's earlier work experience includes being a Vendedora Responsável at Lacoste, where they led operations and administration of a store from August 2016 to July 2018. Alana was responsible for achieving financial goals and providing excellent customer service. Additionally, they managed recruitment, training, and motivation of the team.

Alana also worked at SESI São Paulo as an Assistente Administrativo from January 2016 to August 2016. Alana'stasks involved document verification, data input, and management of internal and external spreadsheets. Alana also handled benefit requests and implantation in proprietary systems.

From 2011 to 2015, Alana worked at SENAI São Paulo, initially as a receptionist, and later as an Assistente de Serviços Administrativos. Alana'sresponsibilities included administrative tasks such as material control, invoice issuance, and procurement processes. Alana also managed documents related to the Pronatec program.

Lastly, Alana started their career at Cia. Hering as a Consultor de Vendas, specializing in visual merchandising. Alana ensured store attractiveness and presentation, supported store management, and occasionally acted as a replacement.

Overall, Alana Alves has experience in key account management, sales, customer service, administration, and visual merchandising, with a focus on achieving targets and delivering high-quality performance.

Alana Alves completed a Bachelor's degree in Direito at Universidade São Judas Tadeu from 2021 to 2026. Prior to that, they obtained another Bachelor's degree in Marketing from Universidade Anhembi Morumbi, which they attended from 2017 to 2020.

In terms of certifications, Alana obtained the following:

- Certificação Google Maps Plataform from Google in December 2022

- Conflitos Internacionais Contemporâneos from UniSociesc Centro Universitário in April 2022

- Comunicação Não Violenta - CNV: Você sabe como aplicá-la nas relações interpessoais? from Universidade São Judas Tadeu in December 2021

- Escrita Criativa, Informativa e Envolvente from Universidade São Judas Tadeu in December 2021

- Quero ser líder, e agora? from Centro Universitário Una in November 2021

- Gestão Financeira para Empresas de Comunicação from trampos ACADEMY in September 2018

- Técnicas Inovadoras para Atendimento ao Cliente from LinkedIn in September 2018

- Desenvolvimento da Estratégia Competitiva from LinkedIn in August 2018

- Networking: Como Criar uma Rede de Contatos Profissionais from LinkedIn in August 2018

- Empregabilidade Digital from Laureate International Universities in April 2018

- Marcas Pessoais from Laureate International Universities in April 2018

- Become a Master of Client and Account Management from DA COSTA COACHING LIMITED in April 2023

- Key Account Management (KAM) Essentials: grow your business from Udemy in May 2023

- Maps Technical Fundamentals Credential from Google in May 2023

It is worth noting that Alana has an additional certification in "Gestão de Inside Sales para Startups" from trampos ACADEMY, but the obtained month and year are not provided.

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