Francisco Rivas Juárez

Manager, Customer Success at Mapme

Francisco Rivas Juárez has a diverse work experience across various industries. In 2015, they worked as a Supervisor de atención al cliente at SYKES, where they handled customer issues and escalations, as well as making changes to hotel reservations, flights, car rentals, and transportation. Prior to that, in 2014, they served as the Vice Presidente de Intercambios Salientes at AIESEC, overseeing outgoing exchanges. In 2013, they worked as a Coordinador de Recursos Humanos at Sociedad de Alumnos Emprendedores, managing human resources. Francisco also worked as an Entrevistador at FUSADES, conducting interviews. In 2017, they briefly worked as a Gestor de alianzas y patrocinios at Casa Milagro Foundation. From 2018 to 2019, they served as a Business Developer at Unimrkt Research. In 2020, they worked as a Coach at Relationship Hero, and since January 2021, they have been employed as a Manager, Customer Success at Mapme.

Francisco Rivas Juárez started their education in 2012 at ESEN, where they pursued a degree in Economics and Business. Francisco studied there until 2014. In 2016, they enrolled at Universidad Fidélitas, where they pursued a Bachelor's degree in Business Administration. Their studies at this university lasted until 2017. Apart from their formal education, Francisco also obtained a certification in "The fundamentals of digital marketing" from Google, although the specific details regarding the month and year of completion are not provided.

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