Mapp is a leading provider of insight-led customer engagement. 

Mapp has global offices in six countries. More than 3,000 companies rely on Mapp, including Argos, Ella’s Kitchen, Expert, Freesat, Lloyds Banking Group, MyToys, Pepsico, Quint and The Entertainer.

Marketing

Mapp Digital

The Milan office focuses on customer success, sales, and marketing strategies to drive revenue in the Italian market.

Milan

The Berlin office focuses on engineering, product development, and user experience to support the DACH region.

Berlin

The Munich office focuses on technology development, quality assurance, and product management for digital solutions.

Munich

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

The Customer Success and Support team at Mapp Digital is dedicated to ensuring that clients derive maximum value from the company's insight-led customer engagement solutions. This team provides expert technical support, fosters long-term relationships with customers, and drives adoption and satisfaction by offering tailored guidance and resources. Through proactive engagement and strategic initiatives, they aim to enhance the overall customer experience and facilitate successful outcomes for clients across various industries.

Customer Success and Support

The Engineering and Technical Roles team at Mapp Digital specializes in developing and maintaining cutting-edge software solutions that enhance customer engagement and data analysis. This team collaborates across various functions to deliver innovative products, optimize big data infrastructure, and ensure seamless integration of technology, ultimately driving insight-led client solutions.

Engineering and Technical Roles

This department focuses on ensuring customer satisfaction and retention by managing relationships and providing support throughout the customer journey.

Customer Success

The Leadership Team at Mapp Digital is responsible for setting the strategic direction and vision of the company, ensuring effective operational execution, and fostering a culture of innovation and collaboration. This team oversees key functions including product development, marketing, sales, human resources, and customer support, while also prioritizing security and privacy in customer engagement solutions. Their collective expertise drives Mapp's mission to enhance insight-led customer engagement for its diverse global clientele.

Leadership Team

The Marketing and Campaign Management team at Mapp Digital is responsible for creating and executing strategic marketing campaigns that drive customer engagement and demand generation across global markets. This team leverages data insights to craft targeted messaging, optimize marketing operations, and manage partnerships, ensuring alignment with Mapp’s goals of delivering personalized customer experiences. Through collaboration and innovative marketing tactics, they aim to enhance brand visibility and support the growth of Mapp’s client portfolio.

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Other teams

Customer Success and Support

Engineering and Technical Roles

Customer Success

Leadership Team

Marketing and Campaign Management