Michael McCormick is an experienced operations and customer success director with a strong background in managing teams and enhancing customer service processes. Currently serving as Director of Operations at MarathonLS since April 2022, Michael previously held positions at Siemens Healthineers, including Director of Customer Success, where key initiatives included improving customer retention and optimizing internal alignment. Michael's earlier roles featured a focus on operational management at MetroWest Medical Center and multiple positions in customer service at Siemens Healthcare, where skills in process improvement, training, and data analysis were honed. Michael holds a Bachelor of Arts in English Language and Literature from Stonehill College and a Master of Business Administration from Endicott College.
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