Jorge Alvarino is an experienced IT professional with a background in desktop support and management. Currently serving as a Desktop Support specialist at Marc Jacobs since February 2021, Jorge previously held roles at BaubleBar Inc. as Desktop Support Manager and Specialist, where responsibilities included responding to technical support requests via Jira Service Desk and troubleshooting hardware issues for both Macs and PCs. Additionally, Jorge has experience as a Desktop Support Technician at Horizon Properties of Miami, providing support for Windows systems, and has worked in various capacities including IT Contractor at IBM and IT Assistant at P3 Networks. With a Bachelor of Science in Information Technology from Florida International University, Jorge combines technical expertise with strong customer service skills.