March Networks Corporation
Jorge Steven Vargas Pena is a telecommunications professional with extensive experience in technical support and customer operations. At March Networks since December 2020, Jorge (acting as a Sr. Specialist Technical Support) provides guidance for L1 team escalations and mentors new team members. Prior roles include Customer Operations Specialist, responsible for resolving customer issues and managing order processes, and Customer Service Technician NOC at Solacom Technologies, focusing on incident management. Earlier experience includes telecommunications technician roles at Bell Technical Solutions and IFX Networks, along with design engineering at Telstra. Jorge holds a Bachelor's Degree in Telecommunications Engineering from Universidad Santo Tomás, and various certifications including Cisco Certified Network Academic (CCNA).
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March Networks Corporation
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March Networks®, an independent subsidiary of Infinova®, is a leading provider of intelligent IP video solutions. For more than a decade, the company has helped some of the world’s largest commercial and government organizations transition from traditional CCTV to advanced surveillance technologies used for security, loss prevention, risk mitigation and operational efficiency. Its highly scalable and easy to use Command video management platform enables rapid system deployment and complete system control. It is complemented by the company’s portfolio of high-definition IP cameras, encoders, video analytics and hybrid recorders, as well as outstanding professional and managed services. March Networks systems are delivered through an extensive distribution and partner network in more than 50 countries. For more information, please visit www.marchnetworks.com.