marhaba launched at Dubai International airport in 1991, with a team of just 20. Since then we’ve become a company of more than 750 staff from over 50 nationalities. 

Today, we provide invaluable airport services for nearly one million passengers every year, from tourists and families, to VIPs and corporate customers. Our people are specially trained in many different aspects of the airline industry, airport operations and customer care, to guarantee an exceptional standard of expert, friendly and personal service. 

We have a network of 600 distribution partners across 35 countries in four continents. As more passengers discover the ease and delight of travelling with our help, we’re looking forward to an even more exciting future.

For current vacancies visit: http://www.emiratesgroupcareers.com/

marhaba Services

MUHAMMED RASAL RASAK

This department focuses on providing assistance and support to guests, ensuring a high-quality service experience.

Guest Services

This department handles customer inquiries, resolves issues, and provides assistance to enhance customer satisfaction.

Customer Support

This department manages client relationships and ensures customer satisfaction through effective support and communication.

Client Services

This department focuses on enhancing the overall experience of guests and managing VIP services.

Guest Experience

This department manages all aspects of passenger interactions and service operations at the terminal.

marhaba Services

Org chart

Teams

Guest Services

Customer Support

Client Services

Guest Experience

Passenger Services

Offices

marhaba Services

Org chart

Teams

Guest Services

Customer Support

Client Services

Guest Experience

Passenger Services

Offices

Related companies