Iu-Luen Jeng is a highly accomplished professional in clinical operations and mental health services, currently serving as the Director of Clinical Operations at Marigold Health since January 2023. Under Iu-Luen Jeng's leadership, the Care Operation team has demonstrated significant growth, achieving a 155% increase in membership and a 74% revenue growth while maintaining labor cost increases at only 33%. With prior experience including roles as Clinical Program Manager at Fig Tree Counseling and Program Director at Symetria Recovery, Iu-Luen Jeng has excelled in optimizing programs, enhancing clinical supervision, and fostering community relationships. Iu-Luen Jeng holds advanced degrees in Human Computer Interaction and Art Therapy, alongside a Bachelor of Science in Psychology from National Taiwan University.
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