Mariner Finance
Alan Papa is an accomplished IT Service Management professional with extensive experience in service desk operations and team management. Currently serving as Assistant Vice President at Mariner Finance, Alan oversees a team of Service Desk Technicians and Business Application Specialists, ensuring efficient support for various software applications utilized by the company. Previously, Alan held roles at Johnson, Mirmiran & Thompson, including Customer Care Manager and Help Desk Technician, where responsibilities encompassed client support and hardware/software implementations. Alan's early career includes positions in project management, business development, and sales across various organizations. Alan's educational background includes studies at Rowan University and Pennco Tech.