Steve Pilkington is currently the Operations Manager at Markerstudy Distribution, where they lead teams through change and focus on continuous improvement while achieving balanced scorecard outcomes. With 28 years of experience in Financial Services, they have developed a strong understanding of the insurance sector and its regulatory requirements. Previously, Steve held various roles at Co-op Insurance, including Business Readiness Manager and Customer Service Manager, where they were instrumental in supporting operational readiness activities linked to strategic transformation. Steve specializes in developing management teams to enhance performance and foster colleague engagement.
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