Justin Hamilton

Justin Hamilton has a diverse work experience, with their most recent role being an IT Support and Development role at FunctionAbility Rehabilitation Services since September 2019. In this role, they design, develops, tests, and deploys desktop and mobile apps using VB.NET, C#, and Xamarin Forms. Justin also assesses workflow, identifies inefficiencies, and develops new staff workflows and processes within the document management system. Justin provides technical support to staff, implements and maintains security policies, and develops user-focused written and video documentation for business processes.

Prior to joining FunctionAbility, Justin worked as an IT Support Agent at Marketcircle starting in February 2013. Justin'sresponsibilities included providing technical application support to users via telephone, email, and remote desktop, as well as identifying and escalating issues to the QA Team and other parties. Justin also developed and updated internal and external support materials.

In addition, Justin has experience as a Direct Support Worker at Community Living Oshawa/Clarington from June 2010 to February 2015, where they provided support for people with developmental disabilities in achieving their personal goals and facilitated planned outings and events in the community.

Before that, they worked as an Estate Administrator at msi SPERGEL inc from July 2011 to August 2012, assisting clients with bankruptcy or consumer proposal applications and responding to client inquiries via phone and email.

Justin's earliest work experience was as a Technical Support Representative at Carson Dunlop from October 2007 to December 2009. In this role, they provided support for home inspection reporting software, organized and delivered training sessions, and assisted in the re-development, updating, and customization of company websites.

Justin Hamilton has a strong background in education, specifically in the fields of paralegal, computer programming, and computer installation and repair technology.

From 2009 to 2011, they attended Durham College and obtained a Diploma in Paralegal Graduate. This program trained him in the skills and knowledge necessary to work as a paralegal.

Prior to this, from 2003 to 2006, Justin studied at St. Lawrence College and obtained a Diploma in Computer Programmer Analyst. This program equipped him with the skills required to analyze, design, and develop computer software solutions.

In addition, Justin also holds a Certificate in Computer Installation and Repair Technology/Technician. Justin obtained this certificate from Centennial College in the year 2000 to 2001.

Although not specified in the provided information, Justin has an additional certification in A+ issued by CompTIA. The exact details of when they obtained this certification are not given.