Darcy Tudor

Executive Vice President, Call Center Division at Marketing Alternatives, Inc.

Darcy Tudor has over two decades of work experience in various roles. In 1993, they joined Centeon Bio-Services as a Group Leader and Phlebotomist Trainer and worked there until 1996. After that, they joined Quest Diagnostics as a Phlebotomist for a year. In 1997, they joined Hebenstreit Communications as a Call Center lead operator for a few months before moving on to Marketing Alternatives. At Marketing Alternatives, Darcy became the Executive Vice President of the Call Center Division. Their responsibilities included setting and communicating productivity goals, managing service level agreements, maintaining quality and training consistency, evaluating operational efficiency, handling client escalation, implementing process improvements, recruiting and developing staff, and driving new business development.

Darcy Tudor attended Eastbrook High School from 1987 to 1991, but did not obtain a degree or focus on a specific field of study. Additionally, Darcy's education history includes attending Purdue University, but no further details are provided regarding the duration or degree pursued.

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Timeline

  • Executive Vice President, Call Center Division

    September 1, 1997 - present

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