Cynthia Heath

Team Lead Of Customer Success at MarketStar

Cynthia Heath has a diverse and extensive work history. Cynthia started their career in 2007 as a Retail Store Manager at Honks 1.00, where they managed financial transactions, placed orders, and maintained a pleasant atmosphere for customers and employees. In 2010, Cynthia worked as a Silk Presser at Your Valet Dry Cleaners, where they pressed fine fabrics and assembled customer orders.

From 2011 to 2015, they served as a Camp Coordinator at Kampgrounds of America, Inc., ensuring camper satisfaction and handling various maintenance tasks. Cynthia then joined Focus Services in 2013 as a Process Administrator, responsible for coaching and development, implementing sales strategies, and analyzing data trends until 2019.

In 2019, Cynthia joined MarketStar, starting as a Customer Enablement Specialist and later becoming a Customer Success Manager. Cynthia then progressed to the role of Sr. Rep Customer Success before assuming their current position as Team Lead of Customer Success.

Throughout their career, Cynthia has demonstrated strong leadership and problem-solving skills, as well as a customer-oriented approach.

Cynthia Heath attended Fresno High School, but no specific degree or field of study is provided. In addition to their high school education, they have obtained multiple certifications from LinkedIn, including "Mastering Communications as a Leader" in 2023, "Asking Great Sales Questions," "Communicating with Empathy," "Enhance Your Productivity with Effective Note-Taking," "Sales Prospecting," "Sales: Closing Strategies," "Social Selling: Reaching Prospects" in 2022, and "Becoming an Impactful and Influential Leader," "Critical Thinking for Better Judgment and Decision-Making," "How to Make Strategic Thinking a Habit," "Mindfulness for Beginners," and "The Six Morning Habits of High Performers" in 2021.

Links

Previous companies

Focus Services logo

Peers

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Timeline

  • Team Lead Of Customer Success

    March, 2023 - present

  • Sr. Rep Customer Success

    February, 2020

  • Customer Success Manager

    October, 2019