Franck A. has over 15 years of experience in technical support and customer care roles. Currently serving as Manager of Technical Support at Marlink since March 2015, Franck A. has a proven track record in managing technical support teams. Prior to this, Franck A. worked at Astrium Services Business Communications from November 2007 to March 2015 in customer care. Franck A.'s earlier experiences include a brief role at STORAGETEK LIMITED focused on service quality analysis and a telemarketing position at Teleperformance France. Franck A. holds a Master's degree (M1) in International Studies from Cologne University of Applied Sciences and a Master's degree in Applied Foreign Languages (English/German and International Business) from Université Toulouse - Jean Jaurès, along with a Bachelor's degree in Foreign Languages and International Business from the same institution.
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