Richard Osuagwu

Richard Osuagwu is a skilled Service Technician at AVI-SPL Canada since February 2023, with a strong focus on identifying and resolving hardware performance issues through root cause analysis. Prior to this role, Richard served as a Telecommunications Engineer and Field Operations Coordinator at Marlink AS Enterprise, where responsibilities included optimizing hardware and software configurations and maintaining telecommunication documentation. Richard also held the position of IT Support Engineer at ArcelorMittal, ensuring network stability and conducting preventive maintenance. Earlier experience includes a role as Service Desk Operator at Orange, providing user support and troubleshooting software issues. Richard holds a Master of Science (MSc) in Networking and Data Communication from Kingston University.