Eric Chan currently serves as the Director of Product Management at Marriott International, where responsibilities include leading the product vision and strategy for the Marriott Bonvoy loyalty program. Previous experience includes roles such as Senior Lead Product Manager at Lumen Technologies and Product Lead at Switchfly LLC, where Eric oversaw product innovation in the airline SaaS platform. Additional positions include Product Lead at Target, where Eric developed online purchase solutions for smartphones, and E-Commerce Marketing Manager at Cathay Pacific Airways, focusing on online revenue strategies. Early career highlights include roles as Marketing Associate at ExpertHub, employing SEO and analytics, and Pricing Manager at Mercantila, managing a pricing team in a startup. Eric holds a Bachelor's degree from the University of California, Berkeley.
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