Mark Schwartz

Mark Schwartz is a seasoned professional in customer experience and market research with a focus on the travel and hospitality sectors. Currently serving as Vice President of CX Insight at Marriott International, Mark has held multiple leadership roles that include Sr. Director of Consumer Insight Advisory Services and Director of Portfolio Strategy and Research. Prior experience includes serving as Director of the Global Travel and Hospitality Practice at J.D. Power and Associates, alongside various positions in dynamic research services and automotive management. Mark holds a Master of Business Administration from Duke University's Fuqua School of Business and a Bachelor of Arts in Marketing from Michigan State University's Eli Broad College of Business.