Marriott Vacations Worldwide
Shane Hudson has over a decade of experience in IT support, particularly with Marriott Vacations Worldwide, where roles have included Sr Analyst IT Field Support Analyst and Unified Communications Analyst since December 2013. Responsibilities encompass leadership for Tier-2 desktop and telecom support, managing the inContact/RingCentral platform, overseeing system software installations, and providing technical guidance and training to staff. Shane has successfully managed multiple technology projects including call center transitions and conference room setups across various locations. Prior to this role, Shane worked as a Support Analyst at Rita Technology, focusing on level 1 tech support and customer service. Educational background includes attendance at Mulberry Senior High School from 1997 to 2001.
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