Cleiton R. Nonato

Cleiton R. Nonato is an experienced IT professional specializing in data intelligence, service management, and operations excellence. Currently serving as IT Manager for Mars since September 2022, Cleiton manages end-to-end service operations with an ITIL-focused approach, emphasizing data analysis and vendor management to enhance operational performance. Prior to this role, Cleiton was an IT Application Manager at PepsiCo, where responsibilities included application support and fostering relationships with business stakeholders to improve service standards. Cleiton has also held positions at General Motors as an IT Leader, at IBM do Brasil as a Major Incident Operations Manager, and at SBC City Hall as an IT Manager. Cleiton holds an MBA in Strategic Management focused on Information Technology from Fundação Getulio Vargas and a degree in Information Technology from Universidade Nove de Julho.