Michele Guimaraes is a seasoned professional with over a decade of experience in cybersecurity and IT service management. Currently serving as a Cyber Security Compliance Specialist and an ITSM Specialist focused on the ServiceNow Platform at Mars since May 2012, Michele has developed a robust skill set in managing compliance and IT services. Prior to this, Michele worked as a Change/Configuration Coordinator at Editora Abril from 2008 to May 2012. Michele holds a Bachelor of Business Administration (BBA) in Business Administration and Management from Universidade do Vale do Paraíba, earned between 1998 and 2002.
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