Katie Whitson

Katie Whitson currently works as a Jr. Systems Administrator and Desktop Support Specialist at Marsh Electronics, Inc., where responsibilities include providing Level 1 and Level 2 help desk support, networking, cyber security, and Office 365 administration. Prior experience includes roles as an Advanced Repair Agent and Consultation Agent at Geek Squad, focusing on diagnostics, hardware and software troubleshooting, and customer consultations. Additionally, Katie served as a Store Supervisor and Barista at Starbucks, managing team schedules and customer service. Educational credentials include a Bachelor's degree in Information Science and Technology from the University of Wisconsin-Milwaukee and an Associate's degree in Computer Support Specialist from Milwaukee Area Technical College.