Jessica Charles

Jessica Charles is an experienced Account Manager at Marshall & Sterling since 2017, responsible for reviewing insurance coverages, managing loss control, and maintaining a book of business alongside a team of Client Service Representatives and Assistants. Previously, Jessica served as a Customer Service Representative, enhancing policy coverages and securing applications for quotes. Jessica's career includes roles as a Technical Assistant at Gulfshore Insurance, a Sales Associate at Nordstrom, and a Barista/Certified Barista Trainer at Starbucks. Jessica holds an Associate of Science degree in Fashion Marketing from The Art Institutes and an Associate's degree in Health Care Administration from California State University-Sacramento.