Anna Phelps is an experienced professional in fraud detection and intelligence, currently serving as the Fraud Intelligence & Insights Manager at Marshmallow since July 2020. In this role, Anna leads a team focused on intelligence gathering and analytical insights to combat fraud, overseeing operations aimed at detecting organized fraud and monitoring company-wide risks. Previously, Anna built and led a Fraud Intelligence team, where new solutions for enhanced fraud detection were implemented. Anna's extensive background includes roles as a Senior Fraud Investigator, where investigations and training were key responsibilities, and as a Fraud Investigator, where notable achievements included a nomination for Young Fraud Investigator of the Year. Early career experiences include positions at Martin Randall Travel and Cambridge Baby, as well as roles with the British Council and Assembly Festival. Anna holds an MA (Hons) in German & History from The University of Edinburgh.
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