Wendy is an accomplished, mission-driven C-suite leader and nonprofit board member with more than three decades of executive leadership driving organizational capacity, adaptability, and sustainable growth in the corporate and nonprofit sectors. Most recently, Wendy was the inaugural Chief Customer Experience Officer at Success Academy Charter Schools, the largest charter school network in New York City serving 20,000 children. Prior to that, Wendy was Chief Executive Officer of Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM), the largest youth mentoring organization in New England and among the top 1% of independent Big Brothers Big Sisters affiliates in the nation. Under her 11 years of leadership, BBBSEM scaled quality service by more than 125%, growing to serve more than 4,000 under-resourced children annually, grew revenues by 80%, prioritized diversity, equity, and inclusion, and received national recognition as Agency of the Year in 2019.
Prior to her work in the nonprofit sector, Wendy served as a senior executive with the Internet start-up, America Online (AOL), and held executive roles in companies in the direct marketing industry. Wendy is nationally recognized for her leadership within the Big Brothers Big Sisters of America federation. She serves/has served on several boards including YWCA Boston, the International Women’s Forums of Massachusetts and Connecticut, and the Big Brothers Big Sisters Foundation. She is a Director Emeritus of the BBBSEM Board of Directors. Wendy received the 2017 Pinnacle Award for Nonprofit Management from the Greater Boston Chamber of Commerce. Wendy holds an undergraduate degree from Cornell University and an M.B.A from The George Washington University.
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