Betsy Plunkett, MA, PMP, serves as the Director of Marketing and Web Strategies at the Maryland Health Benefit Exchange since March 2013, focusing on marketing, outreach, and digital strategies to enhance awareness and enrollment in Maryland Health Connection. Previous roles include Deputy Director of Marketing and Outreach and Communications Manager within the same organization. Prior experience includes positions as Public Affairs Representative at the Maryland Insurance Administration and Senior Public Relations Account Executive at Pinnacle Communications Resource Co. Betsy has also held public relations roles at GOOD SAMARITAN HOSPITAL in Baltimore, Loyola University, and various other communications firms. Betsy earned a Master's degree in Publications Design/Writing from the University of Baltimore and a Bachelor's degree in Journalism from San Diego State University.