Kebadile Wasenda has experience as a Call Center Agent at Orinoco Call Center, Application Support Analyst at Barclays Bank Botswana IT, and currently holds the position of Business Support Officer CX at Mascom Wireless. Wasenda has demonstrated skills in customer experience management, feedback management, complaints management, escalation management, quality management, customer orientation & focus, billing & credit management, customer query & request fulfillment, service delivery management, and customer relationship management across various roles.
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