Kebadile Wasenda

Business Support Officer CX at Mascom Wireless

Kebadile Wasenda has experience as a Call Center Agent at Orinoco Call Center, Application Support Analyst at Barclays Bank Botswana IT, and currently holds the position of Business Support Officer CX at Mascom Wireless. Wasenda has demonstrated skills in customer experience management, feedback management, complaints management, escalation management, quality management, customer orientation & focus, billing & credit management, customer query & request fulfillment, service delivery management, and customer relationship management across various roles.

Links

Timeline

  • Business Support Officer CX

    June, 2022 - present

  • Business Support Executive

    September, 2016

  • Dealer Administrator Temporary

    June, 2016

  • Service Support Administrator

    October, 2014

  • Customer Relation Administrator

    June, 2014

  • Service Support Administrator Temporary

    January, 2014

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