Wame Dubani is a dedicated professional specializing in Customer Journey Management, Total Experience, and Digital Business Transformation. With a background in Human Resources and Customer Experience Management, Wame has held various roles including HR Consultant at Olive Tree Human Resource Solutions and Head of Service Quality at Botswana Telecommunications Corporation. Committed to lifelong learning and fostering growth in others, Wame is passionate about enhancing customer service delivery and experience in Botswana. Wame holds a Bachelor of Social Science in Organisational Psychology and Industrial Sociology from the University of Cape Town, along with a Postgraduate Certificate in Enterprise Risk Management and a recent Certificate in Strategic Management.
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