Fabrizio Germani

Fabrizio Germani is an experienced professional in buy-back operations and technical support management, currently working at Maserati since May 2014. Responsibilities include supporting buy-back management, identifying weaknesses in after-sales processes, and monitoring vehicle downtime. Previously held roles at Maserati included Technical Support Manager, where responsibilities encompassed managing a technical support team and liaising with various departments to resolve complex technical cases. Prior to Maserati, Fabrizio worked at MSX International as Team Leader for Jaguar Land Rover's technical support team in Italy, managing field engineers and technical relationships with the UK engineering center. Early career positions involved technical training and after-sales management at Jaguar Land Rover and Ford. Fabrizio holds a degree in Mechanical Engineering from Università di Pisa and a Research Doctorate in Automotive Engineering from Sapienza Università di Roma.