Ronak Panchal

Ronak Panchal is an accomplished professional in product and service design, currently serving as AVP Lead Product & Service Designer at Mashreq Bank since October 2019. In this role, Ronak leads strategic initiatives focused on enhancing the SME banking experience across key markets including the UAE, Egypt, and Pakistan. Prior experience includes specialized roles at AYM Commerce, where Ronak shaped digital product strategies, and Accenture Middle East, contributing innovative design solutions for high-profile clients like Etisalat. With a background in user experience design applications across multiple sectors, Ronak boasts a robust educational foundation, including a degree from the Massachusetts Institute of Technology in Human Computer Interaction for User Experience Design and a Post Graduate Diploma in Operations Management from SIBM.