Luciano Silva

Luciano Silva has over 23 years of experience in technology support and infrastructure management. Currently serving as the Infrastructure Coordinator at Masipack Packaging Equipment & Solutions since November 2015, Luciano provides user and executive support through various channels, possesses foundational knowledge of Totvs versions 11 and 12, and manages systems including Windows operating systems, Active Directory, DNS, DHCP, and server configurations. Previously, Luciano worked at Mack Color for 12 years, starting as an intern and advancing to the role of IT Analyst, focusing on ERP support, user assistance, and hardware maintenance. Luciano holds a degree in Information Technology from UNopar, earned between 2015 and 2018.