Mason Pine Hotel Bandung
Alva Lorenza currently serves as a Guest Service Agent at Mason Pine Hotel, overseeing a team of 15 agents to ensure exceptional guest service and operational efficiency. Previously, Alva held the position of Front Office Supervisor at The Green Peak ARTOTEL Curated, managing a team of 5 and enhancing service standards through effective training. Experience includes roles as a Guest Service Agent in a pre-opening team and Front Desk Agent at Hotel Gerbera, with responsibilities ranging from guest check-ins to handling inquiries. Alva began a career in retail as a Store Supervisor at Freedom Clothing and has experience as a Store Associate at PeterSaysDenim, along with initial hospitality work as a Daily Worker Waiter at Taman Safari Indonesia. Educational background includes attendance at SMA PGRI 1 KOTA BOGOR.
Mason Pine Hotel Bandung
Mason Pine Hotel is a four stars hotel with resort concept offering pure comfort with stunning countryside scenery of terrace paddy fields that blend harmonically with the architecture design, outstanding facilities and excellent service. Featuring 135 wooden furnished guestroom and suites with complete sports facilities, children playground and activities, dining places and Bandung’s largest Ballroom, Mason Pine Hotel is a perfect destination for business and holiday destination.