Michael Hanscom is a skilled Senior Business Analyst at Mass General Brigham, focusing on process improvement for various workflows and leading the development of a Data Organization Center of Excellence. Responsibilities include facilitating user onboarding to a Cloud Platform and integrating legacy processes into Service Now and Azure DevOps. Previously, Michael served as a Service Operations Analyst, managing the demand and support for data platforms and creating metrics dashboards. Prior experience includes a Data Management Consultant role at Accenture AI, where projects centered on data governance and analytics, as well as internships with Dish Network and Delta Air Lines. Michael earned a Bachelor's Degree in Industrial Engineering from the University of Michigan College of Engineering.
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