Encina Casarez

Encina Casarez possesses extensive experience in quality management and customer service, currently serving as a QA Documentation Specialist III at MASS Precision, Inc. since February 2007. In this role, Encina is the primary point of contact for Quality Management System (QMS) documentation, ensuring compliance with ISO 9001 and ISO 13485 Standards through collaboration with internal departments. Previous positions at MASS Precision, including QA Analyst and Internal Audit Coordinator, involved participating in ISO audits and performing data analysis related to quality assurance. Encina's professional background also includes customer service roles at MASS Precision Sheetmetal, Inc. and Bolt Industries, where responsibilities encompassed order entry and customer communications. Educational qualifications include a Bachelor of Arts in Humanities from San José State University and an Associate of Applied Science in Multimedia and Visual Communications from Masters Institute.