Massachusetts Bay Transportation Authority
Carissa Sacchetti is a seasoned professional with extensive experience in operational readiness, workforce development, and change management. Currently serving as the Director of Operational Readiness and Workforce Development at MBTA since July 2023, Carissa previously held key roles at the City of Boston, including Change Management Lead, where successful modernization projects were executed, and Change/Incident Manager, overseeing a high volume of technology changes with remarkable success rates. Carissa's background encompasses advocacy for early childhood education with the Common Start Coalition and programmatic monitoring for the Tennessee Department of Education, demonstrating a commitment to education and community development. Carissa holds a Master of Education in Community Development and Action from Vanderbilt University and dual Bachelor of Arts degrees in English and Film and Television Studies from the University of Vermont.
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