Jennifer Ross

Deputy Director Of Customer Engagement at Massachusetts Bay Transportation Authority

Jennifer Ross has work experience as the Deputy Director of Customer Engagement at MBTA since July 2022. Prior to that, they worked as a Customer Engagement Coordinator at the Massachusetts Bay Transportation Authority, with an end date in July 2022.

Jennifer Ross obtained a Master of Business Administration (MBA) degree in Leadership & Organizational Change from UMass Boston in 2018.

Links

Org chart

Manager

Meredith Sandberg

Chief Of Quality, Compliance & Oversight

Peers

Douglas Shea

Director Of Audit & Closeout

William Boyce

Senior Director Of Reliability Engineering (asset And Quality Management)

Benji Mauer

Principal UX Designer

Timeline

Deputy Director Of Customer Engagement
July, 2022 - present

View in org chart