Karen J Hanlon

Karen J Hanlon is a seasoned telecommunications professional with extensive experience in various roles. Currently serving as a Senior Telecommunications Analyst at MBTA since December 2015, Karen has previously held positions at UNFI as a Telecom Analyst, where over $100,000 in annual cost savings were secured through strategic service reductions and invoice management. Karen's career at Verizon spanned over a decade, where roles included Product Specialist, Training Specialist, and Service Representative, focusing on operational procedures, employee training, and customer service solutions. Karen's educational background includes studies at Eastern Nazarene College and Suffolk University.