Yesenia de León

Senior User Experience Designer at Massachusetts Bay Transportation Authority

Yesenia de León is a Senior User Experience Designer at MBTA, specializing in enhancing the digital experience for riders within the Fares Technology team since September 2023. Previously, Yesenia held the position of Product Designer at Curology, focusing on user retention during the critical initial 90 days of the user journey. From June 2018 to January 2022, Yesenia worked as a User Experience & Interface Designer at EF Education First, contributing to the Cultural Care Au Pair team with expertise in visual design and user research. Earlier roles include User Experience Designer at Fidelity Investments, where Yesenia improved internal applications for investment managers, and Interaction Designer, concentrating on facilitating account management for Fidelity's customers. Yesenia's career began with an Associate Developer Co-Op role at Echo&Co, where foundational skills in agile development were acquired. Yesenia holds a Bachelor's degree in Interactive Media from Emerson College and an Associate's degree in Communications from Bunker Hill Community College.

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