John G. has extensive experience in customer service and IT support, currently serving as a Customer Service and Membership Processing professional at Massachusetts Medical Society since March 2016. Responsibilities include assisting providers with information from the New England Journal of Medicine and managing membership requests. Previously, John worked as a System Solution Administrator and Customer Support, enabling access to medical journals while handling financial transactions. Earlier roles include Service Desk Engineer at Arcadia Solutions, IT Helpdesk Specialist at TEKsystems, IT Maintenance Technician at BayState Pool Supply, and Technical Support Analyst at Fresenius Medical Care of NA, where John provided comprehensive support for hardware, software, and network issues. John holds various IT certifications from New Horizons and has a foundation in accounting and Spanish from secondary education.
Org chart
Sign up to view 0 direct reports
Get started