John G. has extensive experience in customer service and IT support, currently serving as a Customer Service and Membership Processing professional at Massachusetts Medical Society since March 2016. Responsibilities include assisting providers with information from the New England Journal of Medicine and managing membership requests. Previously, John worked as a System Solution Administrator and Customer Support, enabling access to medical journals while handling financial transactions. Earlier roles include Service Desk Engineer at Arcadia Solutions, IT Helpdesk Specialist at TEKsystems, IT Maintenance Technician at BayState Pool Supply, and Technical Support Analyst at Fresenius Medical Care of NA, where John provided comprehensive support for hardware, software, and network issues. John holds various IT certifications from New Horizons and has a foundation in accounting and Spanish from secondary education.
Massachusetts Medical Society
The Massachusetts Medical Society, with more than 25,000 physicians and student members, is dedicated to educating and advocating for the patients and physicians of Massachusetts. The Society publishes the New England Journal of Medicine, a leading global medical journal and web site, and Journal Watch alerts and newsletters covering 13 specialties. The Society is also a leader in continuing medical education for health care professionals throughout Massachusetts, conducting a variety of medical education programs for physicians and health care professionals. Founded in 1781, MMS is the oldest continuously operating medical society in the country. Websites: www.massmed.org www.nejm.org www.jwatch.org.